Funbet Casino Terms and Conditions

Introduction and acceptance of terms

Our terms apply to every stage of the customer relationship, from registration through to gameplay, payments, verification checks and account closure. When you open an account with us, you enter into a binding agreement with us on the basis of these rules and any related policies shown on our website from time to time.

You are responsible for reviewing the current version of our terms before using our services. If you do not agree with any part of them, you should not register or continue to use the account. We may update our Funbet Casino terms and conditions where necessary to reflect legal, operational or security requirements, and the updated version will apply once published on our site.

Account registration and verification

To use our services, you must first create an account on funbet.com and deposit money to activate play. Registration must be completed with accurate, complete and current personal details. You may only register in your own name and for your own personal use. Accounts opened on behalf of another person, with misleading details, or using information that cannot be verified may be restricted, suspended or closed.

You must be at least 18 years old to register and use our services. We do not permit underage gambling under any circumstances. By registering, you confirm that you meet the minimum legal age requirement and that you are legally allowed to access our services. Because we are licensed in the United Kingdom by the UK Gambling Commission, access to our services must also comply with the laws and restrictions that apply under that regulatory framework and any other jurisdiction relevant to your location.

To keep your account active, and in some cases before deposits, withdrawals or continued use, we may carry out Know Your Customer checks. As part of that process, we may ask you to provide:

• Identification documents
• Proof of address
• Additional verification documents if requested

These checks help us confirm identity, prevent fraud, protect account security and meet our legal obligations. You must provide documents that are valid, legible and consistent with the details registered on your account. If we request verification, you agree to cooperate within a reasonable timeframe. Until checks are completed to our satisfaction, we may limit account access, delay transactions, restrict promotions, or suspend gameplay. Where documents cannot be verified, appear altered, or conflict with account information, we may take further action under our Funbet Casino general rules, including account closure.

Deposits, withdrawals and financial rules

To start using real-money services, you need to deposit funds into your account. The payment methods we currently support for deposits include MasterCard, Visa and Bank Wire Transfer. For withdrawals, available methods include Bank Wire Transfer, Visa and MasterCard. The payment methods shown on your account at any given time may depend on operational checks, verification status and payment processing requirements.

All funds deposited into your account must come from a payment method that you are authorised to use and that is registered, where required, in your own name. We may refuse or reverse transactions where we reasonably believe a payment method is unauthorised, linked to suspicious activity, or being used in breach of these Funbet Casino terms of service. You are responsible for ensuring that any deposit details you provide are correct and that your use of the chosen payment method is lawful.

Withdrawals are subject to our internal checks, including identity verification, account review and anti-money laundering controls. As part of our basic AML obligations, we may ask for supporting information before processing a withdrawal. This may include confirming the source of funds, checking the ownership of payment methods, or requesting additional verification documents where necessary. We may also review account activity to make sure deposits and withdrawals are consistent with genuine personal gaming activity.

The following general financial rules apply:

• You must use only your own personal payment methods.
• We do not allow the use of payment instruments belonging to third parties without proper authorisation acceptable to us.
• Deposits must be used for legitimate gameplay on the account.
• Withdrawals may be delayed while verification or security checks are in progress.
• We may decline, hold or reverse a transaction where we detect suspected fraud, money laundering risk, chargeback risk or a breach of our rules.

Where required, we may ask that withdrawals are returned through a method available and suitable for compliance purposes. If your account is under review, has incomplete verification, or shows signs of irregular activity, we reserve the right to suspend financial processing until the matter is resolved. If you have any questions about payment handling, please contact Support before making a transaction.

General bonus and promotional terms

From time to time, we may make promotional offers available to eligible players. Our current welcome offer is 275% up to €2,700 plus 330 free spins and 1 bonus crab. Any bonus or promotion is provided subject to these Funbet Casino terms and conditions, together with any specific promotional rules published with the offer.

Promotions are intended for genuine recreational play and may be restricted to eligible accounts only. We reserve the right to withhold, cancel, reclaim or refuse a bonus where we believe an offer has been claimed in error, abused, manipulated or used contrary to its purpose. If a promotion includes wagering conditions, game restrictions, time limits, account eligibility checks or other requirements, those conditions must be met before any bonus-related benefit can be treated as cleared. Where wagering requirements are not stated in the data available here, players should review the relevant promotional page before opting in or using the bonus.

General promotional rules include the following:

• Each promotion is limited to genuine, eligible account holders.
• We may refuse a bonus if an account is incomplete, unverified or linked to another account.
• Bonus abuse is prohibited, including patterns of play designed solely to extract value without normal gaming intent.
• We may set gameplay restrictions during bonus use, including rules on staking behaviour and maximum permitted bets during wagering where applicable to the offer.
• If a player breaches promotional rules, we may remove the bonus, void bonus-derived winnings, or close the account where appropriate.

We may also exclude a player from future promotions if previous bonus activity gives us reasonable grounds to believe the offers are being used unfairly. Before claiming any promotional benefit, please review the specific terms attached to that offer or return to the homepage to check the latest published details.

Prohibited activities and account closure

To protect the integrity of our services, certain conduct is strictly prohibited. You must not use your account, our website or any promotion in a way that is unlawful, deceptive, abusive or designed to avoid our controls. We monitor accounts for irregular behaviour and reserve the right to investigate where necessary.

Prohibited activity includes, but is not limited to:

• Opening or operating more than one account without our permission.
• Registering with false, misleading or incomplete personal details.
• Using a VPN, proxy or similar tool to hide your location or bypass geographic restrictions.
• Fraud, attempted fraud, chargebacks or the use of unauthorised payment methods.
• Collusion, cheating or any behaviour that undermines fair play.
• Abusing promotions, systems or technical errors.
• Allowing another person to use your account or using someone else's account.
• Providing forged, altered or misleading verification documents.

If we believe that you have breached our Funbet Casino general rules, we may act without prior notice where appropriate. That action may include limiting account functionality, removing promotions, withholding transactions during investigation, suspending the account, or closing it permanently. In serious cases, we may void affected activity and take any further steps required by law or regulation. Account closure may also occur where we are unable to complete verification, where continued access is not permitted under our regulatory duties, or where the account presents a security or compliance risk.

Licensing, jurisdiction and dispute resolution

We operate under the authority of the UK Gambling Commission in the United Kingdom. Our services are therefore governed by the regulatory standards and compliance obligations that apply under that licence. These standards inform how we verify customers, process complaints, protect account integrity and enforce our terms.

If you have a question, concern or complaint about these Funbet Casino terms of service or any account-related matter, you should contact us through our official support channels: Live chat or Email. Our support service is available 24/7. We will review complaints in line with our internal procedures and the requirements that apply to our licensed operations.

Where a dispute cannot be resolved through normal support handling, we may escalate the matter internally for further review and respond in accordance with our regulatory obligations. To help us deal with your query quickly, please provide your account details and a clear explanation of the issue when contacting us. For general account access, policy information or non-complaint queries, you may also return to the homepage for the latest account, payment and promotional information.