Welcome to the Funbet Casino privacy policy. We know that when you open an account with us, you trust us with personal and financial information, and we take that responsibility seriously. Our approach to Funbet Casino data protection is built around clear handling of your details, secure systems, and compliance with legal and regulatory duties. On this page, we explain what information we collect, why we need it, how we use it, and what rights you have in relation to your data.
The Information We Collect
We collect information that is necessary to create and manage your account, process payments, meet legal obligations, and keep our services safe. Some of this data is provided directly by you when you register, while other information is collected when you use your account or complete verification checks.
When you sign up, we collect the personal details needed to create an account on our website. If you make a deposit, we also process the financial information required to support that transaction. For players in our market, payment processing may involve methods such as Mastercard, Visa, and Bank Wire Transfer. Where relevant, we also keep records linked to deposits and withdrawals so we can administer your account properly.
We may ask you to verify your identity before a withdrawal is processed. As part of that process, we collect identification documents in line with our verification procedures. This helps us confirm that the account belongs to the correct person and supports our compliance duties.
- Account information provided during registration
- Transaction data connected to deposits and withdrawals
- Identification documents requested for verification
- Records needed to support account security and compliance checks
We only ask for information that is relevant to operating your account and meeting our responsibilities as a licensed casino.
How We Use Your Data
We use your personal data for practical, lawful reasons connected to your account and your use of our services. First and foremost, we need it to create and maintain your account, allow you to log in securely, and provide access to the products and features available through our platform.
Your data is also used to process transactions. This includes handling deposits, reviewing withdrawal requests, and checking that payment activity matches the account holder. Verification documents and transaction records help us protect both you and us from misuse of accounts, payment fraud, and other unauthorised activity.
Another important purpose is compliance. As a licensed operator regulated by the UK Gambling Commission, United Kingdom, we must carry out identity checks, maintain certain records, and monitor activity where required by law. This can include steps linked to anti-fraud controls and broader legal obligations.
We may additionally use your information to communicate with you about your account, respond to support requests, and provide service-related updates. In some cases, we may send marketing communications, but these are not essential to operating your account. If you do not want to receive them, you can opt out through your account settings where available or by contacting us for help. If you would like assistance, you can Manage Account Settings or reach out to our support team.
Data Sharing & Third Parties
We do not sell player data. We believe privacy should be handled with care, and any sharing of information is limited to what is necessary for us to run our services responsibly and legally.
In practice, this means we may share certain data with trusted third parties that support the operation of your account. These can include payment processors involved in handling transactions made by Mastercard, Visa, or Bank Wire Transfer. We may also work with service providers that help us deliver gaming content, including providers connected to parts of our casino offering such as video poker and live dealer games including Blackjack, Roulette, Baccarat, and game shows.
We may also disclose information to regulatory or legal authorities where required. As we are licensed by the UK Gambling Commission, United Kingdom, we may need to share specific records to meet our licensing, compliance, and reporting obligations.
Whenever data is shared, we expect our partners to handle it securely and only for the purpose for which it was provided. We aim to work only with parties that understand the importance of confidentiality, lawful processing, and proper information security.
Data Security & Retention
Protecting your information is a core part of Funbet Casino data protection. We use appropriate technical and organisational measures designed to keep personal data secure against unauthorised access, loss, misuse, or alteration. This includes safeguards such as SSL encryption and secure server environments to protect data when it is transmitted and stored.
Access to personal information is limited to authorised personnel and trusted service providers who need it for operational, support, security, or compliance purposes. We also review our internal processes so that data handling remains aligned with our legal duties and the standards expected of a licensed operator.
We do not keep personal data for longer than necessary. However, as a casino regulated by the UK Gambling Commission, United Kingdom, we may be required to retain certain records for a set period in order to comply with legal and regulatory requirements. This can include obligations connected to account administration, fraud prevention, and Anti-Money Laundering checks.
When retention is no longer required, we aim to delete or securely restrict the data in line with applicable law and our internal procedures. Where full deletion is not immediately possible because of legal requirements, we limit further use until the relevant retention period has passed.
Your Privacy Rights & Contact Info
You have important rights in relation to your personal data. Subject to legal and regulatory limits, you may ask us to confirm whether we hold information about you, request access to that data, or ask us to correct details that are inaccurate or incomplete. In certain circumstances, you may also request deletion of your data, although we may need to retain some records where the law or our licence requires it.
You can also ask questions about how your information is handled, including how we use verification documents, transaction data, or communications preferences. If you want to change how we contact you for marketing purposes, you can Manage Account Settings where available or ask us to update your preferences.
To contact our privacy team or raise a data protection query, please use our support channels:
- Live chat – available 24/7
- Email – available 24/7
If you need help with a privacy request, please Contact Support and we will direct your query appropriately. We aim to handle all requests in a clear, fair, and lawful manner, while meeting the obligations that apply to us as a regulated operator.